Shipping policy

We aim to deliver your fragrance with the same precision it was crafted with.

1. Processing Time

Orders are processed within 24–48 business hours after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

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2. Delivery Timeframe

Estimated delivery times:

• Within Cairo & Giza: 1–3 business days

• Other governorates: 2–5 business days

Delivery timelines may vary due to courier workload or unforeseen circumstances.

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3. Shipping Fees

Shipping fees are calculated at checkout and clearly displayed before order confirmation.

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4. Order Tracking

Once your order is dispatched, you will receive tracking details via SMS or email where applicable.

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5. Incorrect Information

Customers are responsible for providing accurate shipping details.
FIXD. is not responsible for delays or losses caused by incorrect address submission.